Ideally, the pure design process would be perfect, with no
testing required to improve reliability to meet the
requirement. However, analytical tools, models, and
engineering judgement are not perfect, so some
development testing is always needed to fill in the gaps in
our knowledge and understanding. As performance
deficiencies are observed and failures are uncovered,
design engineers should take two distinct actions:
•
Examine the models and tools used to revise, refine,
or otherwise improve them. The improved tools and
models can be used to improve the next design
process.
•
Improve the design based on information gained
through the analysis of test data. In the case of
failures, each should be thoroughly analyzed.
To properly analyze failures, the following information
regarding the failure must be recorded:
•
The conditions (environmental, operational, etc.)
under which failure occurred
•
How the failure was discovered (what were the
symptoms)
•
The effects of the failure
•
The probable consequences of the failure in actual
use
The analysis itself must provide information on the
underlying failure mechanism, the probability of
recurrence in actual use, and the corrective actions that can
be taken to prevent recurrence or minimize the effects of
failure. If design changes are identified as the needed
corrective action, reliability growth will occur when and if
effective changes are incorporated. Often, improvements in
reliability are claimed on the basis of planned changes that
have yet to be validated. Making decisions based on
planned changes is risky. Changes must be incorporated
and the effectiveness of the changes in correcting the
problem verified.